0121 446 1672
enquiries@birminghamvascularclinic.net

Privacy Policy

Birmingham vascular clinic 

PATIENT PRIVACY NOTICE

Introduction

This Privacy Notice sets out details of the information that Birmingham vascular clinic (including medical secretaries and staff) may collect from you and how that  information may be  used.  Please take  your time to read this Privacy Notice carefully.

Contact Birmingham vascular clinic

In the event that you have any queries, comments or concerns in respect of the manner in which Birmingham vascular clinic used, or potentially will use, your personal information then you should contact Birmingham vascular clinic directly to discuss further. You may telephone 01214461691 or email enquiries@birminghamvascularclinic.net.

Your personal data

  • Birmingham vascular clinic is a Data Controller in respect of your personal information which  is held about you. This will mainly relate to your medical treatment, but will be likely to also include other information such as financial data in relation to billing. Birmingham vascular clinic must comply with the data protection legislation and relevant guidance when handling your personal information, and so must any medical secretary who assists Birmingham vascular clinic in an administrative capacity.  Your  personal  data may include any images taken in relation to  your  treatment which must not only be managed    in accordance with the law, this Privacy Notice but also all applicable professional standards  including guidance from the General Medical Council and British Medical Association.
  • Birmingham vascular clinic will provide your treatment from an Independent Private Hospital or Clinic and, in due course, it may be necessary for the Independent Private Hospital or Clinic to also process your personal data. Birmingham vascular clinic will do so in accordance with the law, the principles of this Privacy Notice and to the extent that it is necessary to do so. This could be where the Independent Private Hospital or Clinic needs to arrange other healthcare services as part of your treatment, such  as  nursing or dietician advice, or support other aspects of the treatment which Birmingham Vascular Clinic provides to you. In that case, the Independent Private Hospital or Clinic will become a joint Data Controller in respect of your personal information and you will be provided with a copy of their Privacy Notice which sets out how they will manage that information.
  • Your personal information will be handled in accordance with the principles set out within this Privacy Notice. This means that whenever Birmingham vascular clinic use your personal data,  Birmingham Vascular Clinic will only do so as set out in this Privacy Notice. From time to time, Birmingham vascular clinic may process your personal information at a non-independent Private Hospital or Clinic site (medical or  non-medical), as may our medical secretarial team.

What personal information does Birmingham vascular clinic collect and use from patients?

  • Birmingham vascular clinic will use “special categories of personal information” (previously known as “sensitive personal data”) about you, such as information relating to your  physical  and  mental health.
  • If you provide personal information to Birmingham vascular clinic about  other individuals (including  medical or financial information) you should inform the individual about the contents of this Privacy Notice. Birmingham vascular clinic will also process such information in accordance with this Privacy Notice.
  • In addition, you should note that in the event you amend data which Birmingham vascular clinic already holds about you (for instance by amending a pre-populated form) then Birmingham vascular clinic will update the systems to reflect the amendments. The systems will continue to store historical data.

Personal information

  • As a patient of Birmingham vascular clinic, the personal information Birmingham vascular clinic holds about you may include the following:
    • Name
    • Contact details, such as postal address, email address and telephone number (including mobile number)
    • Financial information, such as credit card details used to pay us and insurance policy details
    • Occupation
    • Emergency contact details, including next of kin
    • Background referral details

Special categories personal information

  • As one of our patients, Birmingham vascular clinic will hold information relating to your medical treatment which is known as a special category of personal data under the law, meaning that  it  must  be handled even more sensitively. This may include the following:
    • Details of your current or former physical or mental health, including information about any healthcare you have received from other healthcare providers  such  as  GPs,  dentists  or  hospitals (private and/or NHS), which may include  details of  clinic  and hospital visits, as well  as medicines administered. Birmingham vascular clinic  will provide further details below  on  the manner  in which Birmingham vascular clinic handle such information.
    • Details of services you have received from Birmingham vascular clinic
    • Details of your nationality, race and/or ethnicity
    • Details of your religion
    • Details of any genetic data or biometric data relating to you
    • Data concerning your sex life and/or sexual orientation
  • The confidentiality of your medical information is important to Birmingham vascular clinic, and Birmingham vascular clinic make every effort to prevent unauthorised access to  and use of information  relating  to  your current or former physical and mental health (or indeed any of your personal information more generally). In doing so, Birmingham vascular clinic will comply with UK data protection law, including the Data Protection Act 2018 and all applicable medical confidentiality guidelines issued by professional bodies including, but not limited to, the General Medical Council and the Nursing and Midwifery Council.
  • Since 25 May 2018, the current Data Protection Act has been replaced by the EU General Data Protection Regulation (GDPR) and a new Data Protection Act. All uses of your information will comply with the GDPR and the new Data Protection Act.

How does Birmingham vascular clinic collect your information?

Birmingham vascular clinic may collect personal information from a number of different sources including, but not limited to:

    • GPs
    • Dentists
    • Other hospitals, both NHS and private (including Spire/other independent provider)
    • Mental health providers
    • Commissioners of healthcare services
    • Other clinicians (including their medical secretaries)

Directly from you

  • Information may be collected directly from you when:
    • You enter  into a contract with  Birmingham vascular clinic or Independent Private Hospital or Clinic for  the provision of healthcare services
    • You use those services
    • You complete enquiry forms on the Independent Private Hospital or Clinic website
    • You submit a query to Birmingham vascular clinic including by email or by social media
    • You correspond with Birmingham vascular clinic by letter, email, telephone (incoming and outgoing) calls from/to patients may be recorded or social media

From other healthcare organisations

  • Birmingham vascular clinic patients will usually receive healthcare from other organisations, and so in order to provide you with the best treatment possible Birmingham vascular clinic may have to collect  personal information about  you from them. These may include:
    • Medical records from your GP
    • Medical records from other clinicians (including their medical secretaries)
    • Medical records from your dentist
    • Medical records from the NHS or any private healthcare organisation
  • Medical records include information about your diagnosis, clinic and hospital visits and medicines administered.

From third parties

  • As detailed in the previous section, it is often necessary to seek information from other healthcare organisations. Birmingham vascular clinic may also collect information about you from third parties when:
    • You are referred to Birmingham vascular clinic for the provision of services including healthcare services
    • Birmingham vascular clinic liaises with your current or former employer, health professional or other treatment or benefit provider
    • Birmingham vascular clinic liaises with your family
    • Birmingham vascular clinic liaises with your insurance policy provider
    • Birmingham vascular clinic deals with experts (including medical experts) and other service providers about services you have received or are receiving from Birmingham vascular clinic
    • Birmingham vascular clinic deals with NHS bodies about services you have received or are receiving from us
    • Birmingham vascular clinic liaises with credit reference agencies
    • Birmingham vascular clinic liaises with debt collection agencies
    • Birmingham vascular clinic liaises with Government agencies, including the Ministry of Defence, the Home Office and HMRC

How will Birmingham vascular clinic communicate with you?

  • Birmingham vascular clinic may communicate with you in a range of ways, including by telephone, SMS, email, and/or post. If Birmingham vascular clinic contacts you using the telephone number(s) which you have provided (landline and/or mobile), and you are not available, which results in the call being directed to a voicemail and/or answering service, Birmingham vascular clinic may leave a voice message on your voicemail and/or answering service as appropriate, and will include only sufficient basic details to enable you to identify who the call is from, very limited detail as to the reason for the call and how to call Birmingham vascular clinic back.
  • However:
    • to ensure that Birmingham vascular clinic provides you with timely updates and reminders in relation  to your healthcare (including basic administration information and appointment information), including reminders, Birmingham vascular clinic may communicate with you by SMS and/or unencrypted email (where you have provided Birmingham vascular clinic with your SMS or email address); in each case where you have expressed a preference  in  the  patient registration form to be contacted by SMS and / or email.
    • to provide you with your medical information (including test results and other clinical updates) and/or invoicing information, Birmingham vascular clinic may communicate with you by email (which will be encrypted) where you have provided Birmingham vascular clinic with your email address and have expressed a preference in the patient registration form to be contacted by email. The first time Birmingham vascular clinic sends you any important encrypted email that Birmingham vascular clinic is not also sending by post or which requires action to be taken, Birmingham vascular clinic will endeavour to contact you separately to ensure that you are able to access the encrypted email you are sent.
  • Please note that, although providing your mobile number and email address and stating a preference to be communicated by a particular method will be taken as an affirmative confirmation that you are happy for us to contact you in that manner, Birmingham vascular clinic is not relying on your consent to process your personal data in order to correspond with you about your treatment. As set out further below, processing your personal data for those purposes is justified on the basis that it is necessary to provide you with healthcare service.

What are the purposes for which your information is used?

  • Birmingham vascular clinic may ‘process’ your information for a number of different purposes, which is essentially the language used by the law to mean using your data. Each time Birmingham vascular clinic uses your data Birmingham vascular clinic must have a legal justification to do so. The particular justification will depend on the purpose of the proposed use of your data. When the information that we process is classed as a “special category of personal information”, Birmingham vascular clinic must have a specific additional legal justification in order to use it as proposed.
  • Generally, Birmingham vascular clinic will rely on the following legal justifications or ‘grounds’:
    • Taking steps at your request so that you can enter into a contract with Birmingham vascular clinic to receive healthcare services from us.
    • For the purposes of providing you with healthcare pursuant to a contract between you and Birmingham vascular clinic. Birmingham vascular clinic will rely on this for activities such as supporting your medical treatment or care and other benefits, supporting your nurse, carer  or  other  healthcare professional and providing other services to you.
    • Birmingham vascular clinic has an appropriate business need to process your personal information and such business need does not cause harm to you. Birmingham vascular clinic will rely on this for activities such as quality assurance, maintaining business records, monitoring outcomes and responding to any complaints.
    • Birmingham vascular clinic has a legal or regulatory obligation to use such personal information.
    • Birmingham vascular clinic needs to use such personal information to establish, exercise or defend its legal rights.
    • You have provided your consent to Birmingham vascular clinic’s use of your personal information.
  • Note that failure to provide your information further to a contractual requirement with Birmingham vascular clinic may mean that Birmingham vascular clinic is unable to set you up as a patient or facilitate the provision of your healthcare.
  • Birmingham vascular clinic will provide further detail on these grounds in the sections below.

Appropriate business needs

  • One legal ground for processing personal data is where Birmingham vascular clinic do so in pursuit of legitimate interests and those interests are not overridden by your privacy rights. Where Birmingham vascular clinic refer to use for appropriate business needs, Birmingham vascular clinic are relying on this legal ground.

The right to object to other uses of your personal data

  • You have a range of rights in respect of your personal data, as set out in detail in  sections [67-88].  This includes the right to object to Birmingham vascular clinic using your personal information in a particular way (such as sharing that information with  third parties), and  Premier  Vascular  must stop using  it in that way unless specific exceptions apply.   This includes, for example, if  it is necessary to defend  a legal claim brought against Birmingham vascular clinic, or it  is  otherwise necessary for  the purposes  of  your ongoing treatment.

You will find details of Birmingham vascular clinic’s legal grounds for each of our processing purposes below. Birmingham vascular clinic have set out individually those purposes for which Birmingham vascular clinic will use your personal information, and under each one Birmingham vascular clinic have set out the legal justifications, or grounds, which allow Birmingham vascular clinic to do so. You will note that Birmingham vascular clinic have set  out a legal ground, as well as an ‘additional’ legal ground for special categories of personal information. This is because Birmingham vascular clinic has to demonstrate additional legal grounds where using information which relates to a person’s healthcare, as the majority of the times Birmingham vascular clinic will be the user of your personal information.

Purpose 1: To set you up as a Birmingham vascular clinic patient, including carrying out fraud, credit, anti-money laundering and other regulatory checks

  • As is common with most business, Birmingham vascular clinic have to carry out necessary checks in order for you to become a patient. These include standard background checks, which Birmingham vascular clinic cannot perform without using your personal information.
  • Legal ground: Taking the necessary steps so that you can enter into a contract with Birmingham vascular clinic for the delivery of healthcare.
  • Additional legal ground for special  categories  of personal  information:  The  use  is necessary for reasons of substantial public interest, and it is also in Birmingham vascular clinic’s legitimate interests to do so.

Purpose 2: To provide you with healthcare and related services

  • Clearly, the reason you come to Birmingham vascular clinic is to provide you with healthcare, and so Birmingham vascular clinic have to use your personal information for that purpose.
  • Legal grounds:
    • Providing you with healthcare and related services
    • Fulfilling Birmingham vascular clinic’s contract with you for the delivery of healthcare
  • Additional legal grounds for special categories of personal information:
    • Birmingham vascular clinic may need to use the data in order to provide healthcare services to you
    • The use is necessary to protect your vital interests where you are physically or legally incapable of giving consent

Purpose 3: For account settlement purposes

  • Birmingham vascular clinic will use your personal information in order to ensure that your account and billing  is fully accurate and up-to-date.
  • Legal grounds:
    • Birmingham vascular clinic providing you healthcare and other related services
    • Birmingham vascular clinic fulfilling its contract with you for the delivery of healthcare
    • Birmingham vascular clinic having an appropriate business need to use your information which does not overly prejudice you
    • Your consent
  • Additional legal grounds for special categories of personal information:
    • Birmingham vascular clinic may need to use the data in order to provide healthcare services to you
    • The use is necessary in order for Birmingham vascular clinic to establish, exercise or defend its legal rights
    • Your consent

Purpose 4: For medical audit/research purposes

Clinical audit

  • Birmingham vascular clinic may process your personal data for the purposes of local clinical audit,  i.e. an audit carried out by the Birmingham vascular clinic team for the purposes of assessing outcomes for patients and identifying improvements which could be made for the future. Birmingham vascular clinic is able to do so on the basis of Birmingham vascular clinic’s legitimate interest and the public interest in statistical and scientific research, and with appropriate safeguards in place. You are, however, entitled to object to Birmingham vascular clinic using your personal data for this purpose, and as a result of which Birmingham vascular clinic would need to stop doing so. If you would like to raise such an objection then please contact Birmingham vascular clinic

using the details provided on Page 1 of this notice.

  • Birmingham vascular clinic may also be asked to share information with UK registries for which ethical approval is not necessarily required but which form part of the National Clinical Audit Programme, hosted by NHS England and who provide a list of National Clinical Audit and Clinical Outcome Review Programmes and other quality improvement programmes which we should prioritise for participation. Birmingham vascular clinic may do so without your consent provided that the particular audit registry has received statutory approval, or where the information will be provided in a purely anonymous form, otherwise your consent will be needed and either Birmingham vascular clinic will seek this from you or the registry themselves will do so. The registry which Birmingham vascular clinic regularly shares data with is the National Vascular Registry.

Medical research

  • Birmingham vascular clinic may also be asked to participate in medical research and share data with ethically approved third party research organisations.
  • Birmingham vascular clinic will share your personal data only to the extent that it is necessary to do so in assisting research and as permitted by law. Some research projects will have received statutory approval such that consent may not be required in order to use your personal data. In those circumstances, your personal data will be shared on the basis that:

Legal grounds:

    • Birmingham vascular clinic have a legitimate interest in helping with medical research and have put appropriate safeguards in place to protect your privacy

Additional legal grounds for special categories of personal information:

    • The processing is necessary in the public interest for statistical and scientific research purposes
  • In the event that consent is required then either Birmingham vascular clinic will seek this from you, or the research agency will do so.

Purpose 5: Communicating with you and resolving any queries or complaints that you might have,

  • From time to time, patients may raise queries, or even complaints, with Birmingham vascular clinic and Independent Private Hospital or Clinic, and Birmingham vascular clinic take those communications very seriously. It is important that Birmingham vascular clinic are able to resolve  such matters fully and properly  and so Birmingham vascular clinic, as well as Independent Private Hospital or Clinic will need to use your personal information in order to do so.
  • Legal grounds:
    • Providing you with healthcare and other related services
    • Having an appropriate business need to use your information which does not overly prejudice you
  • Additional legal grounds for special categories of personal information:
    • The use is necessary for the provision of healthcare or treatment pursuant to a contract with a health professional
    • The use is necessary in order for Birmingham vascular clinic to establish, exercise or defend Birmingham vascular clinic’s legal rights

Purpose 6: Communicating with any other individual that you ask us to update about your care and updating other healthcare professionals about your care,

  • In addition, other healthcare professionals or organisations may need to know about your treatment in order for them to provide you with safe and effective care, and so Birmingham vascular clinic may need to share your personal information with them. Further details on the third parties who may need access to your information is set out at section 55 below.
  • Legal grounds:
    • Providing you with healthcare and other related services
    • Birmingham vascular clinic have a legitimate interest in ensuring that other healthcare professionals who are routinely involved in your care have a full picture of your treatment
  • Additional legal ground for special categories of personal information:
    • Birmingham vascular clinic need to use the data in order to provide healthcare services to you
    • The use is necessary for reasons of substantial public interest under UK law
    • The use is necessary in order for Birmingham vascular clinic to establish, exercise or defend its legal rights
  • Birmingham vascular clinic also participate in initiatives to monitor safety and quality, helping to ensure that patients are getting the best possible outcomes from their treatment and care. The Competition and Markets Authority Private Healthcare Market Investigation Order 2014 established the Private Healthcare Information Network (PHIN), as an organisation which will monitor outcomes of patients who receive private treatment. Under Article 21 of that Order, Birmingham vascular clinic  is required  to provide PHIN with information related to your treatment, including your NHS Number in England and Wales, CHI Number in Scotland or Health and Care Number in Northern Ireland), the nature of your procedure, whether there were any complications such as infection or the need for readmission/admission to a NHS facility and also the feedback you provided as part of any Patient Reported Outcome Measures (PROM) surveys. PHIN will use your information in order to share it with the NHS, and track whether you

have received any follow-up treatment. Birmingham vascular clinic will only share this information with PHIN if you have provided your consent for Birmingham vascular clinic to do so.

  • The records that Birmingham vascular clinic share may contain personal and medical information about  patients, including you. PHIN, like Birmingham vascular clinic, will apply the highest standards of confidentiality to personal information in accordance with data protection laws and the duty of confidentiality. Any information that is published by PHIN will always be in anonymised statistical form and will not be shared or analysed for any purpose other than those stated. Further information about how PHIN uses information, including its Privacy Notice, is available at www.phin.org.uk.

Purpose 7: Complying with our legal or regulatory obligations, and defending or exercising our legal rights

  • As a provider of healthcare, Birmingham vascular clinic is subject to a wide range of legal and regulatory responsibilities which it is not possible to list fully here. Birmingham vascular clinic may be required by law or by regulators to provide personal information, and in which case Birmingham vascular clinic will have a legal responsibility to do so. From time to time, clinicians are unfortunately also the subject of legal actions or complaints. In order to fully investigate and respond to those actions, it is necessary to access your personal information (although only to the extent that it  is necessary and relevant  to  the subject-matter).
  • Legal grounds:
    • The use is necessary in order for us to comply with our legal obligations
  • Additional legal ground for special categories of personal information:
    • Birmingham vascular clinic need to use the data in order for others to provide informed healthcare services to you
    • The use is necessary for reasons of the provision of health care or social care or treatment or the management of health care or social care systems
    • The use is necessary for establishing, exercising or defending legal claims
  • Birmingham vascular clinic is also required by law to conduct audits of health records, including medical information, for quality assurance purposes.  Your personal and  medical information will be treated  in accordance with guidance issued by the Care  Quality  Commission  (England),  Health  Inspectorate Wales and Healthcare Improvement Scotland.

Purpose 8: Managing Birmingham vascular clinic’s business operations such as maintaining accounting records, analysis of financial results, internal audit requirements, receiving professional advice (e.g. tax or legal advice)

  • In order to do this, Birmingham vascular clinic will not need to use your special categories of personal

information and so Birmingham vascular clinic have not identified the additional ground to  use  your information for this purpose.

  • Legal grounds:
    • Birmingham vascular clinic having an appropriate business need to use your information which does not overly prejudice you

Purpose 9: Provide marketing information to you (including information about other products and services offered by selected third-party partners) in accordance with preferences you have expressed.

  • As a provider of private healthcare services, Birmingham vascular clinic needs to carry out marketing but is mindful of your rights and expectations in that regard. As a result, Birmingham vascular clinic will only provide you with marketing which is relevant to its business and only where you have specifically confirmed your consent to do so.
  • Legal grounds:
    • Birmingham vascular clinic having an appropriate business need to use your information which does not overly prejudice you
    • You have provided your consent

Disclosures to third parties:

  • Birmingham vascular clinic may disclose your information to the third parties listed below for the purposes described in this Privacy Notice. This might include:
    • A doctor, nurse, carer or any other healthcare professional involved in your treatment
    • Other members of support staff involved in the delivery of your care, like receptionists and  porters
    • Anyone that you ask Birmingham vascular clinic to communicate with or provide as an emergency contact, for example your next of kin or carer
    • NHS organisations, including NHS Resolution, NHS England, Department of Health
    • Other private sector healthcare providers
    • Your GP
    • Your dentist
    • Other clinicians (including their medical secretaries)
    • Third parties who assist in the administration of your healthcare, such as insurance companies
    • PHIN
    • National and other professional research/audit programmes and registries, as detailed under Purpose 4 above
    • Government bodies, including the Ministry of Defence, the Home Office and HMRC
    • Our regulators, like the Care Quality Commission, Health Inspectorate Wales and Healthcare Improvement Scotland
    • The police and other  third parties  where reasonably necessary for  the  prevention  or detection  of crime
    • Our insurers
    • Debt collection agencies
    • Credit referencing agencies
    • Our third party services providers such as IT suppliers, actuaries, auditors, lawyers, marketing agencies, document management providers and tax advisers
    • Selected third parties in connection with any sale, transfer or disposal of our business
  • Birmingham vascular clinic may communicate with these third parties in a variety of ways including, but not limited to, email, post, fax and telephone.

What marketing activities does Birmingham vascular clinic carry out?

  • Birmingham vascular clinic may also use your personal information to provide you with information about products or services which may be of interest to you where you have provided your consent for Birmingham vascular clinic to do so.
  • If you no longer wish to receive marketing emails, you can click on the “unsubscribe” link that appears in all of Birmingham vascular clinic’s emails, otherwise you can always contact Birmingham Vascular Clinic  using the details  set out on page 1 of this Notice to update your contact preferences.
  • If you no longer wish to receive non-website based marketing information, please contact Birmingham vascular clinic.

Automated Decision Making

  • An automated decision is a decision made by computer without any human input,  and there will be  no automated decision-making in relation to your treatment or other decisions which will produce legal or similarly significant effects.

How long does Birmingham vascular clinic keep personal information for?

  • Birmingham vascular clinic will only keep your personal information for as long  as reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice and in order to comply with Birmingham vascular clinic’s legal and regulatory obligations.
  • If you would like further information regarding the periods for which your personal information will be stored, please contact Birmingham vascular clinic using the details outlined on Page 1 of this Notice.

International data transfers

  • Birmingham vascular clinic (or third parties acting on behalf of Birmingham vascular clinic) may store or process information that we collect about you in countries outside the European Economic Area (EEA). Where Birmingham vascular clinic make a transfer of your personal information outside of the EEA,  Premier  Vascular  will take the required steps to ensure that your personal information is protected.
  • Birmingham vascular clinic will only transfer your data to the extent that it is relevant and necessary. Under certain circumstances, Birmingham vascular clinic may request your consent for such a transfer.
  • If you would like further information regarding the steps Birmingham vascular clinic take to safeguard your personal information, please contact Birmingham vascular clinic using the details provided  on Page 1 of this Notice.
  • Please note that Birmingham vascular clinic have listed above the current common transfers of personal data outside of the EEA but it  may be necessary, in future,  to transfer  such data for  other  purposes.  In the event that it is necessary to do so, we will update this Privacy Notice.

Your rights

  • Under data protection law you have certain rights in relation to the personal information that Birmingham vascular clinic hold about you. These include rights to know what information Birmingham vascular clinic holds about you and how it is used. You may exercise these rights at any time by contacting Birmingham vascular clinic using the details provided on page 1 of this Notice..
  • There will not usually be a charge for handling a request to exercise your rights.
  • If Birmingham vascular clinic cannot comply with your request to exercise your rights we will usually tell you

why.

  • There are some special rules about how these rights apply to health information as set out  in legislation including the Data Protection Act, the General Data Protection Regulation as well as any secondary legislation which regulates the use of personal information.
  • If you make a large number of requests or it is clear that it is not reasonable for Birmingham vascular clinic to comply with a request then we do not have to respond. Alternatively, Birmingham vascular clinic can charge for responding.

Your rights include:

The right to access your personal information

  • You are usually entitled to a copy of the personal information Birmingham vascular clinic hold about you and details about how Birmingham vascular clinic use it.
  • Your information will usually be provided to you in writing, unless otherwise requested. If you have made the request electronically (e.g. by email) the information will be provided to you by electronic means where possible.
  • Please note that in some cases Birmingham vascular clinic may not be able to fully comply with your request,  for example if your request involves the personal data of another person and it would not be fair to that person to provide it to you.
  • You are entitled to the following under data protection law.
  • Under Article 15(1) of the GDPR Birmingham vascular clinic must usually confirm whether Birmingham vascular clinic have personal information about you. If Birmingham vascular clinic does hold personal information about you, Birmingham vascular clinic will usually need to explain to you:
    • The purposes for which Birmingham vascular clinic use your personal information
    • The types of personal information Birmingham vascular clinic hold about you
    • Who your personal information has been or will be shared with, including in particular organisations based outside the EEA.
    • If  your personal information leaves the  EU, how  Birmingham vascular clinic will make sure that  it is protected
    • Where possible, the length of time Birmingham vascular clinic expects to hold your personal information. If that is not possible, the criteria Birmingham vascular clinic use to determine how long Birmingham vascular clinic hold your information for
    • If the personal data Birmingham vascular clinic hold about you  was not provided by  you, details  of the source of the information
    • Whether Birmingham vascular clinic make any decisions about you solely by computer and if so details of how those decision are made and the impact they may have on you
    • Your right to ask Birmingham vascular clinic to amend or delete your personal information
    • Your right to ask Birmingham vascular clinic to restrict how your  personal information is used or to object to Birmingham vascular clinic’s use of your personal information
    • Your right to complain to the Information Commissioner’s Office
  • Birmingham vascular clinic also needs to provide you with a copy of your personal data, provided specific exceptions and exemptions do not apply.

The right to rectification

  • Birmingham vascular clinic take reasonable steps to ensure that the information Birmingham vascular clinic hold about you is accurate and complete. However, if you do not believe this is the case, you can ask Birmingham vascular clinic to update or amend it.

The right to erasure (also known as the right to be forgotten)

  • Birmingham vascular clinic may update this Privacy Notice from time to time to ensure that it remains accurate, and the most up-to-date version can always be found at www.premiervascular.co.uk/privacy-policy. In the event that there are any material changes to the manner in which your personal information is to be used then Birmingham vascular clinic will provide you with an updated copy of this Privacy Notice.
  • In some circumstances, you have the right to request that Birmingham vascular clinic delete the personal information Birmingham vascular clinic holds about you. However, there are exceptions to this right and in certain circumstances Birmingham vascular clinic can refuse to delete the information in question.  In particular, for example, Birmingham vascular clinic does not have to comply with your request if it  is  necessary to keep your information in order to perform tasks which are in the public  interest, including public health, or for the purposes of establishing, exercising or defending legal claims.

The right to restriction of processing

  • In some circumstances, Birmingham vascular clinic must “pause” the use of your personal data if you ask Birmingham vascular clinic to do so, although Birmingham vascular clinic do not have to comply with all requests to restrict the use of your personal information. In particular, for example, Birmingham vascular clinic does not have to comply with your request if it is necessary to keep your information in order to perform tasks which are in the public interest, including public health, or for the purposes of establishing, exercise  or defending legal claims.

The right to data portability

  • In some circumstances, Birmingham vascular clinic must transfer  personal  information  that  you  have provided to you or (if this is technically feasible) to another individual/ organisation of your choice. The information must be transferred in an electronic format.

The right to object to marketing

  • You can ask Birmingham vascular clinic to stop sending you marketing messages at any time and Birmingham vascular clinic must comply with your request. You can do this by contacting Birmingham vascular clinic using the details provided on page 1 of this Notice.
  • The right to not to be subject to automatic decisions (i.e. decisions that are made about you by computer alone)
  • You have a right to not be subject to automatic decisions (i.e. decisions that are made about you by computer alone) that have a legal or other significant effect on you.
  • Please see section 60 for detail about when we may make automatic decisions about you.
  • If you have been subject to an automated decision and do not agree with the outcome, you can challenge the decision.

The right to withdraw consent

  • In some cases Birmingham vascular clinic may need your consent in order for Birmingham vascular clinic’s use of your personal information to comply with data protection legislation. Where we do this, you have the right to withdraw your consent to further use of your personal information. You can do this by contacting Birmingham vascular clinic using the details provided on page 1 of this Notice.

The right to complain to the Information Commissioner’s Office

  • You can complain to the Information Commissioner’s Office if you are unhappy with the way that Birmingham vascular clinic has dealt with a request from you to exercise any of these rights, or if you think Birmingham vascular clinic has not complied with its legal obligations.
  • More information can be found on the Information Commissioner’s Office website: https://ico.org.uk/
  • Making a complaint will not affect any other legal rights or remedies that you have.

National data opt-out programme

  • NHS Digital has developed a national data opt-out programme which will was launched on 25 May 2018, pursuant to which all patients will be able to log their preferences as to sharing of their personal information. All health and care organisations will be required to uphold patient choices, but only from March 2020.  In the meantime you should make Birmingham vascular clinic aware directly of any uses  of your data to which you object.

Updates to this Privacy Notice

  • Birmingham vascular clinic may update this Privacy Notice from time to time to ensure that it remains accurate. In the event that these changes result in any material difference to the manner in which Birmingham vascular clinic process your personal data then Birmingham vascular clinic will provide you with an  updated copy of the Policy.
  • This Privacy Notice was last updated on 17th April 2020.